Shopping guide

Batco Vietnam specializes in providing commercial acrylic sheets, Polycarbonate sheets, Danpla sheets, Pom sheets, and custom processing services in Hanoi. Our diverse range of products caters to various customer needs. When you visit our website, you can select the right type of product that suits your requirements.

How to Buy

Our products are listed in detail on the website: tongkhobatco.com. The images and technical information are clear. Customers can research and choose the products they want to buy. If you are not sure about the technical specifications of the product, please call the Hotline at 0913.689.813 or chat directly with us in the Chat Online window at the bottom right corner. Our support staff will advise you on the most suitable product for your needs and exchange information about the product’s price.

Buying directly at the store

Customers can purchase products directly at the following address: 15 Khuyen Luong Street, Tran Phu Ward, Hoang Mai District, Hanoi. The shop offers delivery within the inner city of Hanoi (depending on the order time, customers can receive their orders on the same day or the next day). Customers in other areas can choose Cash on Delivery (COD) for payment upon delivery. Customers who want to purchase products can contact the Hotline at 0913.689.813.
Customers are advised to call before coming to the address so that we can check the availability of goods. This will help avoid situations where customers come to the warehouse, and the items are out of stock or the quantity is insufficient, causing inconvenience to customers.

Online Shopping

Customers can research products on the website: tongkhobatco.com, then select the products and add them to the shopping cart, filling in all the necessary information: name, phone number, email, shipping address, etc. After that, proceed with the order.
We will contact and confirm the order as soon as possible.
Customers will receive the product and make the payment upon delivery with the delivery personnel (COD).

Online Shopping Process

After successfully placing an order online, the tongkhobatco.com website system will automatically send order information to the customer’s email. We will confirm the order over the phone, provide information about the delivery time, shipping fee, and additional product information (if applicable).

Batco confirms orders during regular office hours from Monday to Saturday. For orders placed online outside of office hours, on Sundays, or on holidays, we will confirm the order during regular office hours on the following day.