Privacy Policy

Collecting Information

Batco will collect information from you when you register an account, participate in a contest, complete a survey on the website, or exchange information via email, or engage in other features of the website. When registering an account or placing an order, we may ask for your name, email address, company address, phone number, credit card information, and other details. However, you can visit the Batco Vietnam website anonymously.

Similar to other websites, we use “cookies” to enhance your experience and gather information about website visits. For more detailed information, please refer to the “Cookie Usage” section.

Using Personal Information

We only uses or discloses customer personal information for the purposes it was collected, any additional purposes the customer agrees to, or as required by law. We will not share customer personal information with any external organizations for the purpose of marketing products or services without the customer’s consent.

Information collected through the website helps us:

  • Support and answer customer queries when purchasing products.
  • Provide and update the latest information on our products, services, or events.
  • Improve website content, design, and functionality.
  • Organize and manage contests, surveys, advertising, or test other features of the website.

If you choose to receive Batco’s email newsletter, we may send periodic emails containing articles, product information, newsletters, orders, thank you letters, and more.

Security of Personal Information

When you submit your personal information to us, you agree to the terms mentioned above. Batco is committed to safeguarding customer personal information by all means possible. We also encourage customers to follow these principles to protect their personal information:

  • Do not disclose or share your username/password with anyone.
  • Use strong, non-obvious passwords, avoiding easily identifiable information like your name, birthdate, or phone number.
  • When using shared computers, log out and close all open website windows.
  • If you suspect that your password has been compromised, change it immediately, and in necessary cases, notify us for support.

Protection of Personal Information

We ensures that customer personal information is protected by suitable protection measures based on the importance of the information to prevent unauthorized access, alteration, disclosure, or misuse of information. Batco is fully responsible for customer personal information under our ownership.

Use of “Cookies”

Cookies are temporary files automatically generated on your computer every time you access a website, storing information related to individuals such as login accounts for future use.

Batco uses cookies to personalize and maximize the efficiency of your online time when accessing the website. You can accept or decline the use of cookies. Most browsers automatically accept cookies, but you can change settings to decline all cookies if you prefer. However, rejecting cookies may affect some website features or services.

Changes to the Privacy Policy

Batco Vietnam reserves the right to change the content of the Privacy Policy to meet our needs and respond to customer feedback. This Privacy Policy applies exclusively to Batco and does not include third-party websites with advertising or links on our website. We encourage you to read the Privacy Policy of third-party websites before providing personal information to them. We are not responsible in any way for the content and legality of third-party websites.

If you have any questions or wish to provide feedback on our Privacy Policy, please contact Batco using the following information:

Batco Vietnam Technology Development Co., Ltd.

  • Address: 15 Khuyen Luong Street, Tran Phu Ward, Hoang Mai District, Hanoi, Vietnam
  • Phone: +84 901 798 026
  • Email: